“Feedback is the compass for greatness; it tells you what to avoid, what to learn, and where to excel.”

 At District Healthcare we welcome your feedback and comments on what you think of our service to you and in particular any areas you, feel we can improve upon.
We hope that through our thorough monitoring system of reviews, and Quality Assurance Plan you will have no need for complaint, however, if you do please contact the District Healthcare office with your concern (either via phone or the Client Concern form) and we will endeavour to deal with your matter immediately. If you would like to raise a formal complaint, please put your complaint in writing to District Healthcare where it will be formally recorded and investigated, according to the District Healthcare Complaints Procedure.

If you wish to raise a formal complaint please address to:

FAO Registered Manager

105 Pike Road,

Laira,

Plymouth,

PL36HG

You can also email to: districthealthcare@outlook.com

If you prefer, you have the right to contact the Care Quality Commission, the regulatory body for Care throughout the United Kingdom, at any time who will investigate the matter on your behalf;
CQC South West, Citygate,
Gallowgate, Newcastle upon Tyne, NE1 4PA,
Tel: 03000 616161. 

Please remember, we are here to provide you with the quality service you deserve, so please let us know at any time if there is anything you think we can improve upon.